Frequently Asked Questions YOU'VE GOT 'EM - WE ANSWER 'EM

General Questions

Boost Your Score, also known as BYS, LLC, is a non-bank fintech company that provides consumer credit products through an online platform. These products are offered by FDIC-insured banks, and are part of a credit builder program. The first product is an installment loan that allows borrowers to establish a positive payment history by making successful loan payments. The second product is a credit card that becomes available to borrowers after they have made a certain number of timely payments on the loan. Successful credit card payments are also reported to help build positive payment history.

Boosting your credit score with BYS is as easy as 1-2-3. Simply choose your preferred credit boosting product and set up automatic monthly payments. After making four payments and meeting certain conditions, you will be granted access to your secured credit card. At the end of the program, you can choose to keep your credit card or receive a return of all payment amounts, minus any interest, fees, and any outstanding balance owed.

How can I verify my account is FDIC insured?

Your BoostYourScore.com account is maintained in a deposit account held by one of our FDIC-insured banking partners. As a non-bank fintech company, BYS, LLC offers credit products through an online platform provided by FDIC-insured banks. Your funds are protected by FDIC insurance for up to $250,000 through one of our banking partners. For more information, please refer to the account disclosures.

Can I mail my payments to BoostYourScore

How can I file a complaint?

We apologize that you feel the need to submit a complaint. At BoostYourScore.com, we take pride in offering the highest quality credit boosting platform along with exceptional customer service.

If you wish to file a complaint, you can contact us by email or in writing:

To file a complaint, you can contact us via email or in writing:

Email:

Easy@BoostYourScore.com

Writing:

6320 Brookside Plaza
Suite 524
Kansas City, MO 64113

Do I need a bank account for a BoostYourScore Account?

What to expect once I am approved for a BoostYourScore account

As every user's situation is different, we cannot assure specific outcomes from our program. However, it typically takes an average of three months for many users to witness a change in their credit score.

The key is to be patient and ensure timely payments each month. Consistently making successful, on-time monthly payments is critical to helping you build credit as payment history accounts for 35% of your FICO credit score.

Credit Builder Loan Questions

When will the Credit Builder loan appear on my credit report?

Your Credit Builder loan payments will usually show up on your credit report about 60 days after your first due date. This is because credit data is collected at the end of each month and sent at least one of the credit bureaus at the beginning of the following month. Although it is ultimately up to the credit bureaus when they post the data, they usually do so within 15 days of receiving the credit information.

What impact do the different boost options have on my credit?

How long does a Boost Your Score Loan last?

How does a Credit Builder Loan work?

The Boost Your Score Credit Builder Loan is an installment loan with a fixed end date, which is held in an FDIC-insured deposit account at one of our bank partners.

Here's how the Boost Your Score Credit Builder Loan works:

At no cost, you can apply for a Boost Your Score Credit Builder Loan at BoostYourScore.com.
If your application is approved, one of our bank partners will lend you a small loan, which will be held by the bank until the loan is fully paid off. The loan proceeds will be kept in an FDIC-insured deposit account.
Starting the following month, you will need to repay the loan by making equal installment payments over the 12-month loan term.
Every successful payment you make will be reported as positive credit history, and will contribute to your payment history, which makes up 35% of your FICO credit score.
At the end of the loan term, once the loan is fully paid off, the principal amount of the loan you repaid (minus interest, fees, and any outstanding balance owed) will be unlocked and returned to you.
If you don't want to wait until the end of the loan term to access your savings, you can use your BoostYourScore.com Secured Credit Card to access your funds immediately.

It's important to note that the BoostYourScore Credit Builder Loan does not provide immediate access to funds.

What happens when the Credit Builder Loan is Paid In Full?

After fully paying off your credit builder loan, the funds you paid into the account (minus interest, fees, and any outstanding balance owed) will be disbursed to you. Please refer to your Loan Agreement for details about the timing of disbursement. It's worth noting that if you've chosen to use the BoostYourScore.com Secured Credit Card, you don't have to wait until the end of your loan term to access your funds. Once you've made four payments on your Credit Builder Loan, you can immediately access your funds through the Secured Credit Card.

How much will I get when I pay off my Credit Builder Loan?

When do I receive the money from my Credit Builder Loan?

The BoostYourScore Credit Boosting Loan is not a traditional loan; you do not receive the money from your loan up front. You do not receive any funds from your loan until after your loan matures and/or after all loan payments have been completed. Instead, your loan proceeds are immediately deposited into an FDIC-insured deposit account. The funds are held in your name at one of our partner banks. The BoostYourScore.com credit boosting program includes a secured credit card, whereas a portion of your loan proceeds are transferred to the secured credit card after you have made at least four payments.

If you chose to opt out of the BoostYourScore Secured Credit Card, then your funds will be disbursed to you after your loan is paid in full. Be sure to read the loan disclosures regarding disbursement details. Why is this how the program works? The BoostYourScore Credit Builder Loan is designed to help you build savings and establish credit history! If you are considering paying your account off early to receive the funds sooner, please be aware that payment history is the most important factor in determining your credit score. By paying off the account early, you may not be able to establish as much payment history with the credit bureaus.

Secured Credit Card Questions

How do I report my secured credit card as lost or stolen?

When do I receive the money from my BoostYourScore Secured Credit Card?

The funds that you use as a security deposit for your BoostYourScore Secured Credit Card will only be utilized to pay the remaining balance on your card if it closes with any balance due. If there's no balance due, the funds used to secure your card will be released to you upon closure of your BoostYourScore Secured Card. Please refer to the details in your Secured Credit Card Agreement to understand the release of these funds and other relevant information.

In case you have an outstanding balance when your card is closed, the funds used to secure your BoostYourScore Secured Credit Card will be utilized to pay down the balance owed.
If you don't have any outstanding balance when the card is closed, the funds will be disbursed to you. To understand the release of these funds and other related details, please refer to your Secured Credit Card Agreement.

How do I cancel my BoostYourScore Secured Credit Card?

How do I lock my BoostYourScore Secured Credit Card?

How will I know when I’m eligible for the BoostYourScore Secured Credit Card?

Have more questions? Don't hesitate to reach out and let us know how we can help!